Boosting sales with a website build for natural healthcare brand Nelsons

Ecommerce case study

An award winning family-owned business, passionate about providing natural healthcare choices. Nelsons is a leading and established manufacturer of natural healthcare products, having built up an impressive portfolio including world-famous RESCUE® Remedy and Teetha®.

  • Briefing workshops

  • Ecommerce strategy

  • UX and UI Design

  • Front and back-end development

  • Built using Shopify

  • Content migration

  • On-going optimisation and improvements

  • Ecommerce tracking support

  • SEO

Beautiful online store for a premium Mayfair Pharmacy

Nelson’s had big plans for the Pharmacy site which began with allowing users to browse and purchase easily, and the pharmacists to prescribe and advise their customers on a personal level.

Custom ‘Made to Order’ functionality needed to be rebuilt within Shopify as one of the core USPs of the Nelsons Pharmacy offering. We were able to replicate and improve this functionality on the new site to great success. The store is growing from strength to strength as we continually optimise for CRO (conversion rate optimisation).

View website


increase in users


increase in total revenue


site engagement rate

UP THERE, DIGITAL has done a great job with the Nelsons Pharmacy site. We hope our account continues to grow and develop. Chloe and Anneli have both been excellent throughout the project.

Nelsons Pharmacy team

Ecommerce specialist

Years supporting Nelsons:


What's next for Nelsons:

  • Website maintenance & support

  • Website optimisation

  • Development and creation of new features and pages

  • User review

Talk to us about your project

Get in touch and we can talk about your aspirations, inspirations, and what’s keeping you up at night. We want you to feel confident about your digital presence.
Please feel free to call us, email us or simply fill in the form. Whatever medium you chose, we would love to say hi.

"*" indicates required fields